Who We Serve/New Practices
New dental practices
Dental billing for new practices, ready to get paid from day one.
Outsourced billing and credentialing for newly opened dental practices. Payer strategy, enrollment, fee negotiation, portal setup, and a billing workflow so insured patients can be seen and claims paid.
What it involves
A new practice has to be in-network before it can bill.
Before a new practice can bill most insurance plans, each provider has to be credentialed. Initial credentialing typically takes 90–120 days with major commercial payers, and Medicare and Medicaid enrollment often takes longer, so starting early matters.
The order matters too. Credentialing the payers your patients actually carry first lets the practice bill the plans that fill the schedule while smaller payers are still in committee. Once enrolled, verification, claims, and AR follow-up run on a daily workflow from the first patient.
What a new practice needs
What a new practice needs set up.
Payer strategy by ZIP code
A review of which plans patients around the practice carry, ranked by the volume they represent.
Provider credentialing and enrollment
Applications prepared, submitted, and tracked to effective date for every payer on the list.
CAQH profile setup
Profiles built, documents uploaded, and re-attested on schedule so payer pulls succeed.
Fee schedule review and negotiation
Contracts reviewed, with negotiation where the payer allows it.
Payer portal, EFT, and ERA setup
Portals, electronic payments, and remittances set up so claims and payments flow from the first patient.
Verification and billing from the first patient
Benefits verified before visits, claims filed the same day, and aging worked daily.
Where new practices struggle
Common problems when opening a practice.
Credentialing delays revenue
Until a provider is in-network, claims may be denied or paid at out-of-network rates, and insured patients may go elsewhere.
The wrong payer order
Credentialing alphabetically means the plans your patients carry may be the last ones approved.
Fee schedules signed at the first offer
Many contracts are signed as offered because no one wants to slow the process. That can leave recurring revenue on the table.
Billing set up after patients arrive
If portals and workflows are not ready, the first insured patients create a paperwork gap.
How ZenHub supports you
Credentialing first, then a daily billing workflow.
ZenHub services that apply to a new dental practice, working inside your practice software.
Credentialing
Payers ranked by local patient mix and credentialed in revenue order, with weekly status updates and tracking to effective date.
Learn about credentialing Before the visitInsurance verification
Every patient verified 48 hours before the visit once the practice is open.
Learn about insurance verification Claims & paymentsDental billing & RCM
Same-day claims, payment posting, denial management, and appeals from the first patient.
Learn about dental billing & rcm Every business dayAR follow-up
Aging worked every business day so new receivables never get a chance to age.
Learn about ar follow-up Schedule & patientsVirtual front desk
Scheduling, confirmations, and new patient intake handled while the owner focuses on opening.
Learn about virtual front deskWe work inside the software you already use — Open Dental, Dentrix, Eaglesoft, Curve, and more. See the software we support
RelyOn Smiles opened in Statesville, NC. ZenHub analyzed the payers patients in the area carry, credentialed in the order that gets the practice paid fastest, negotiated fee schedules where there was room, and set up payer portals.
Questions
New Practices billing — common questions.
How long does credentialing take for a new dental practice?
Initial credentialing typically takes 90–120 days with major commercial payers, and Medicare and Medicaid enrollment often takes longer. We cannot change payer timelines, but we make sure applications are complete and followed up at every checkpoint.
Which payers should a new practice credential first?
The ones patients around the practice actually carry. We rank payers by local volume and credential top-down, so the plans that fill the schedule are approved first.
Can you help when an existing practice opens a new location?
Yes. A new location usually needs a new group NPI and separate payer enrollment under the new address, and we handle the entity setup and enrollment.
Is credentialing part of the flat monthly price?
Credentialing is a separate add-on, scoped to the providers and payers you need handled. The credentialing page explains how it works.
Keep exploring
See how we support other practice types.
Ready when you are
Tell us how your practice runs.
Book a call. We will talk through your office, your payers, and where billing is slowing you down.
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