Who We Serve/Group Practices
Group dental practices
Dental billing for group practices with one workflow across every office.
Outsourced dental billing for group practices with multiple dentists or locations. One standardized process, one point of contact, and per-location reporting, running inside the software each office already uses.
What it involves
Groups need consistency, not more systems.
As a group adds dentists and offices, billing tends to split into separate habits. One office scrubs claims and another does not. Aging lives in different places. Credentialing for each new provider starts from scratch.
A shared billing workflow applies the same steps to every office: verification, claim submission, payment posting, denial management, and AR follow-up. Each location gets its own aging and collections reporting, so the group can see which offices need attention.
What groups need
What a group practice needs from a billing team.
One process for every office
The same revenue cycle steps applied at every location, so results do not depend on which office is busy.
Per-location reporting
Aging and collections reporting for each location, so the group can compare offices.
Credentialing for every provider
New providers need their own credentialing with each payer the group works with, tracked to effective date.
One point of contact
A single channel manager routes the work across the group and owns the result.
Capacity that scales
Adding a provider or location adds capacity to a running workflow instead of building a new one.
Work inside each office’s software
We log into the practice management software each location already uses, with no migration to one system.
Where groups struggle
Common billing problems in group practices.
Every office does it differently
One location scrubs claims, another does not. AR discipline varies from office to office, so collections swing.
No view across the group
When aging lives in several systems, a struggling location may only show up once its AR is already 90 days old.
Every new provider needs credentialing
New dentists must be credentialed with each payer separately, even if the group is already in-network.
Growth outruns the front office
Adding a dentist or an office adds work that existing staff may not have room to absorb.
How ZenHub supports you
One team behind every location.
All five ZenHub services run as one workflow across the group.
Insurance verification
Every patient at every location verified ahead of the visit, with benefits entered in that office’s software.
Learn about insurance verification Claims & paymentsDental billing & RCM
The same claim submission, payment posting, denial management, and appeals process at every office.
Learn about dental billing & rcm Every business dayAR follow-up
Aging worked every business day, with per-location reporting.
Learn about ar follow-up Payer enrollmentCredentialing
New providers credentialed under the group, plus new locations including entity setup and group NPI enrollment.
Learn about credentialing Schedule & patientsVirtual front desk
Scheduling, confirmations, recall, and estimates, or keep them in each office.
Learn about virtual front deskWe work inside the software you already use — Open Dental, Dentrix, Eaglesoft, Curve, and more. See the software we support
Smile Design Dentistry runs two California locations on one ZenHub team, with verifications, claims, denials, AR, credentialing, and posting handled the same way at both sites.
Questions
Group Practices billing — common questions.
Can you handle billing for multiple locations in one group?
Yes. We run the same revenue cycle workflow across every office in the group, with one channel manager as your single point of contact.
Do all locations need to use the same software?
No. We log into whatever practice management software each location already uses, such as Open Dental, Dentrix, Eaglesoft, or Curve.
Do you credential new providers who join the group?
Yes. New providers need their own credentialing with every payer the group participates with, and we track each one to its effective date.
What if our group grows into a DSO?
The same workflow scales as you add sites. See our page on dental billing for DSOs for larger multi-location organizations.
Keep exploring
See how we support other practice types.
Ready when you are
Tell us how your practice runs.
Book a call. We will talk through your office, your payers, and where billing is slowing you down.
Replies within one business day · during your practice hours