Case Studies/California · 2 Locations
Multi-location DSO partner
Two locations. One team running everything.
A multi-location DSO partner in California with two active sites. ZenHub runs the full front office across both — verification, billing, credentialing, and support with no handoffs between locations.
Visit Smile Design Dentistry →
Dr. Sanjay Vanjarapu, DDS — Owner, Smile Design Dentistry
What ZenHub runs
Full front-office operations across both locations.
One engagement, two sites, every workflow covered — not a partial handoff, not location-by-location vendors.
Unified support across both sites
ZenHub supports both locations under one operational team — same workflows, same standards, same point of contact. Whether a verification comes from location one or location two, it goes through the same process and comes back the same way. The DSO doesn't manage two separate vendor relationships or two different quality levels.
Everything the front office needs
Insurance verifications and instant verifications. Claim submission and denial management. AR follow-up and payment posting. Credentialing and payer enrollments. Every operational function the front office depends on runs through ZenHub — so the in-office team can focus on patients instead of payer portals.
Constant support — no delays
Both locations get the same level of support, all the time. Questions answered without ticket queues. Work turned around without waiting on callbacks. When something urgent comes in at either site, there is a team already running — not a process to start from scratch.
Two locations. One team. One system.
A single engagement scoped across both California locations. Verification runs on schedule and on demand. Claims go out, denials get worked, AR moves forward, payments post, credentialing stays current — at both sites, under one team, with support that doesn't slow down when volume spikes.
Results
What both locations run on now.
The engagement above is live today across both locations. Hard metrics are tracked internally and shared on sales calls.
From the partner
What full coverage across two sites feels like.
Dr. Vanjarapu's team runs clinical operations at both California sites. ZenHub runs the front office — verifications through posting, at every location.
"Two locations meant twice the front-office work and no single team keeping it consistent. ZenHub runs verifications, claims, denials, AR, credentialing, and posting at both sites — and when we need something, it gets handled without the delays we were used to. One team covering everything, both offices. That's what made this work."
Dr. Sanjay Vanjarapu, DDS — Owner, Smile Design Dentistry · California (2 locations)Ready when you are
Running more than one location?
Book a call. We'll walk through how a single team covers verification, billing, credentialing, and support across every site you operate.
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