How much does outsourced dental billing cost?+
At ZenHub, dental billing is $900 a month for practices collecting under $30,000 in insurance payments, 3% of insurance collections from $30,000 to $100,000, and 2.75% on every dollar above $100,000. Across the industry, percentage-based dental billing typically runs 3% to 8% depending on what is included.
How much does dental insurance verification cost?+
Every full-service plan includes standard verifications: every scheduled appointment on Launch, and 160 to 300+ a month on Growth and Established, prorated from your average insurance collections. Need full-custom verification? It uses more of your allowance — for example, 160 standard verifications cover 100 full-custom. Beyond your allowance, standard verification is $2.50 and full-custom is $4 per patient. Practices that keep billing in-house pay the same rates on the Front Office plan, with a $500 monthly minimum.
Can I outsource insurance verification without billing?+
Yes — on the Front Office plan. Mix standard verification ($2.50), full-custom verification ($4), pre-authorizations ($7) and outbound patient calls ($1 per touch). Everything counts toward a $500 monthly minimum.
Do unused included verifications roll over?+
No. Included verifications reset each month.
Can I use my allowance for full-custom verifications?+
Yes. Full-custom verifications include code-level benefits and the patient’s out-of-pocket, so each one uses more of your allowance than a standard one. As a guide, 160 standard verifications cover 100 full-custom, and you can mix both. We’ll set your mix with you at onboarding.
How is my verification allowance set?+
On Growth and Established, it is prorated from your average monthly insurance collections at onboarding — 160 a month at $30,000, rising with your collections to 300 at $100,000 and more above that. The allowance stays fixed and is reviewed periodically with you. On Launch, every scheduled appointment is verified.
What counts as insurance collections?+
Insurance payments posted in your practice-management system during the month, net of refunds and takebacks. Patient payments are not included.
How does the Established rate work?+
Like a tax bracket: 3% on the first $100,000 and 2.75% on every dollar above it. At $150,000 a month that is $3,000 + $1,375 = $4,375. Crossing a line never makes your bill jump.
Is there a setup fee or long-term contract?+
No setup fee and no long-term contract. Onboarding takes about two weeks and is included. Cancel with 30 days written notice.
Do you price practices that bill mostly Medicaid differently?+
Yes. Medicaid billing is a large part of what we do, so for practices that bill mostly Medicaid we build a custom price around your payer mix and claim volume — often lower than our standard plans. Talk to us for a quote.
Do you price multi-location practices and DSOs?+
Yes. Two or more locations are priced together as one engagement on the Group plan. Contact us for a quote.
How is dental credentialing priced?+
Credentialing is quoted separately based on your providers and payers. Contact us and we'll scope it with you.